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A digital intervention to reduce home-office workers’ sedentary behaviour: protocol for the evaluation of the Click2Move programme, a cluster randomised controlled trial

Abstract

Background

A new paradigm of hybrid working exists, with most office workers sharing their work between the office and home office environment. Working from home increases time spent or prolonged sitting, which is associated with an increased risk of chronic disease. Interventions to reduce sitting time, specifically designed for both the office and home-office environments, are required to address this growing public health issue. This study presents a protocol to evaluate the effectiveness of a digital intervention (Click2Move) to reduce sitting time and improve employees’ health and occupational wellbeing among hybrid office workers.

Methods

A two-arm cluster randomised controlled trial will be undertaken among hybrid office employees. In total, 200 employees will be recruited across four companies across Europe (The Netherlands, Spain, Ireland, and Slovenia). Participants within each company will be randomly allocated to the intervention or control group at the unit/cluster level. The intervention group will receive the novel multicomponent Click2Move intervention (including environmental, organisational, and individual strategies) for 12 months, and the control groups will maintain their usual work practices. The primary outcome will be occupational sedentary time measured via activPAL3TM at baseline and at 3, 6 and 12 months follow-up. Secondary outcomes will include device-based (activPAL3TM) and self-reported (Global Physical Activity Questionnaire and Workforce Sitting Questionnaire) physical activity and sedentary behaviour; self-reported musculoskeletal disorders (Standardised Nordic Questionnaire) and pain (Numeric Rating Scale); self-reported presenteeism and absenteeism (Health and Work Performance Questionnaire), job satisfaction (Need for Recovery scale) and fatigue (single-item 5-point Likert scale). Focus groups will be conducted with employees post-intervention. Linear mixed models, accounting for covariates, will be employed to determine the effects of the intervention. Additionally, we will perform a full process evaluation analysis.

Discussion

The proposed study will offer a comprehensive evaluation of a digital intervention aimed at reducing sedentary behaviour among hybrid office workers, offering practical solutions to enhance the health, wellbeing and productivity of a growing segment of the workplace.

Trial registration

ClinicalTrials.gov NCT06247228. Registered 30 January 2024.

Peer Review reports

Background

The importance of reducing and limiting daily sedentary behaviour (SB) has been well acknowledged in existing guidelines for promoting health in addition of achieving the physical activity (PA) recommendations for health (at least 75–150minutes a week of vigorous PA intensity, or an equivalent combination of moderate-intensity and vigorous-intensity activity throughout the week) [1]. While being highly active (60–75minutes/day of moderate to vigorous PA (MVPA)) may attenuate the health-related risks of high levels of sedentary time (> 8hours/day) [2, 3, 4], they may not be fully eliminated [5]. Although PA can be undertaken in a range of domains, including occupation, transport, household or leisure settings, a very low proportion of individuals (< 5% of population) perform the minimum recommended levels of MVPA to maintain health [2]. This is particularly relevant among office workers who spend 72.5% of their working hours in sedentary time [6], with those who spend a larger proportion of their time sitting at work also spending more time sitting during leisure time [7]. Prolonged occupational SB has been associated with health and work-related outcomes, including musculoskeletal disorders [8], job satisfaction, fatigue [9], and presenteeism [10].

The COVID-19 pandemic has drastically transformed work culture towards greater flexibility concerning work location, time, and organization [11]. In Europe, approximately 40% of employees began working from home due to the pandemic [12]. Since then, the new hybrid work paradigm, combining office work and home-office work, has been predominantly used among desk-based occupations [13]. Emerging research suggests that home-office workers are more sedentary and less physically active than traditional office workers [14, 15]. This could be attributed to reductions in activity achieved through commuting to and from work, overlapping online meetings, and having fewer face-to-face social interactions [16] which result in longer sitting hours with fewer breaks [17]. Due to the increased time spent in prolonged SB when working from home, employees may be at an increased risk of developing musculoskeletal disorders [18, 19, 20], poor health and work-related outcomes such as well-being and productivity [21, 22, 23]. Therefore, occupational interventions designed to reduce and fractionate prolonged sedentary periods in home-office and hybrid workers are required [15, 24].

Recent systematic reviews have reported that multicomponent interventions, including two or more of the following aspects: (i) environmental changes (e.g., sit-stand desks or active workstations); (ii) workplace policy changes (e.g., walking strategies such as incidental movement); or (iii) information and counselling interventions (e.g., providing educational material or self-measurement activity) are most effective in reducing SB among office workers than single-component interventions [25, 26, 27, 28]. In particular, interventions that incorporate sit-stand desks appear more effective than interventions without, but they may not be suitable for hybrid jobs due to the high-cost implications [29]. Moreover, effective behavioural change strategies at the workplace are not necessarily to be feasible in this new dynamic paradigm, which implies a constant change in the social and physical environment.

Reducing and breaking up prolonged SB when working from home is an emerging yet unexplored research area. Therefore, it is important to engage stakeholders and end users in developing and evaluating tailored interventions that address the real needs of the changing work environment, through a participatory research approach. Explorative studies have identified promising strategies to support workers in the home environment through a range of behavioural strategies, such as feedback on activity patterns, self-monitoring activity behaviours, educational material, prompts, motivational messages, role modelling, awards or incentives [27, 30, 31], with the findings of these studies highlighting digital technologies as a potential mode of delivery [31]. Technological advancements not only enable the delivery of information but also mediate organizational support and social influences [32], a challenge in the home office context [24]. Additionally, they provide feedback based on self-reported data and offer decision prompts through novel interfaces and devices, making interventions more adaptive to the user’s context [32], especially within the diverse landscapes of hybrid workers. In recent years, some studies have demonstrated their effectiveness on incorporating digital elements for delivering workplace strategies in reducing workplace SB and its harmful effects [27, 33], however, less is known on how digital elements may enhance interventions for reducing and breaking SB on hybrid contexts [27].

Consequently, the primary aim of this study is to evaluate the effectiveness of a digital intervention (Click2Move (C2M)) among home-office workers in reducing occupational SB. This study will also aim to evaluate changes in other PA and SB patterns (occupational behaviours and leisure time behaviours), impacts on musculoskeletal health and work-related outcomes (i.e., absenteeism, presenteeism, occupational fatigue and job satisfaction). Additionally, this study will conduct a process evaluation of the implementation of the C2M intervention.

Methods

The present protocol has been developed and reported based on the Standard Protocol Items: Recommendations for Interventional Trials (SPIRIT) [34].

Trial design

A multicentric, two-arm cluster randomised controlled trial (RCT) will be undertaken. Participants will be randomised by cluster to receive the intervention (C2M) or act as a unit in the control group and maintain their usual work. This study will be conducted, analysed, and reported according to the Consolidation Standards of Reporting Trials (CONSORT) statement for cluster-RCTs [35]. The trial has been registered at ClinicalTrials.gov Protocol Registration and Results System (NCT06247228).

Study setting

Companies with home-office policies will be selected from countries of the C2M project consortium (i.e., Spain, Ireland, The Netherlands, and Slovenia) representing different geographic regions, cultures, and legislations across Europe.

Eligibility criteria

Companies

Companies having different units, with 50 or more employees, and applying home-office policies will be included in the study. The list of potential companies was provided by the European Network for Workplace Health Promotion, which is also involved in the C2M project. All those companies involved in other initiatives to reduce SB will be excluded from the study.

Participants

Participants must be adults aged 18–65 years old with a desk-based job, working from home at least two days per week. Furthermore, participants must be able to walk without the use of an assistive device or requiring assistance from another person. Participants who are unable to read and understand the language native to the country in which they are residing, or employees with an end date for employment prior to the study completion date, will be excluded from the study. Participants using other devices for activity tracking such as a smartwatch will be eligible for inclusion.

Recruitment

Within each participating country, each national coordinator will send an initial email to potential country-representative companies from a variety of sectors in their own language with an accompanying flyer and a short company eligibility survey. The companies who express their interest to participate, and are eligible for participation, will receive an email to organise an appointment with the national research team. During this meeting, the project will be explained in greater detail and any possible doubts or issues the company may have will be discussed. If a commitment is made, the company will have access to the following promotional materials: study presentation, a flyer with the key study information and elements, study information email template and the ethical information statement. The study will be advertised by the company, through an internal newsletter and meetings, to employees that undertake hybrid working. Moreover, employees will receive an invitation email by the company manager with the pre-screening eligibility survey, the information statement, and the informed consent form. Those employees who meet the inclusion criteria and sign the informed consent digitally through the pre-screening eligibility survey, will be contacted to thank them for their interest and will be invited to a meeting to examine baseline measures. Figure1 describes the flow chart for all elements of the C2M study.

Fig. 1
figure 1

Click2Move study flow chart

Allocation and blinding

After completion of the baseline measurements, participants will be randomised by clusters (units) 1:1, to either intervention or control group to reduce the risk of contamination. The randomisation will be performed by the principal investigator (JBR). Participants will be informed of the group they have been allocated to by email. For the intervention group, this email will also include the link to download the C2M App, an infographic containing a usage tutorial of the programme with frequently asked questions, and a video tutorial on the C2M programme. Only participants allocated to the intervention group will be invited for another meeting within the company, which will take place one week after receiving the group allocation email.

Given the nature of the study, it will not be possible to blind participants to their allocated group. However, the randomisation will be taken at the unit level to reduce the risk of contamination between groups (i.e. intervention and control groups will be located at different units). Measurement team members will not be blinded to group allocation.

Sample size

The sample size was based on detecting a relevant effect on the primary outcome, sitting time during working hours. Based on an assumed mean reduction of 55.92min/day sitting in the intervention group and a standard deviation in both groups of 90min/day [36], a power of 80%, a two-sided alpha of 0.05, and a 20% dropout rate, a total of 200 participants across four companies at baseline will need to be recruited. Within each company, randomization in the intervention group or control group takes place at the unit level (clusters) through a hierarchic clustering between units in a company, assuming a low intra-cluster correlation coefficient (ICC) of 0.05 for the unit and 0.2 for the company. Per company, one control unit and one intervention unit will be included with the total number of participants being equal per company (n = 50). The total sample size will be equally distributed across both conditions (25 in the intervention group and 25 in the control group in each company in each country).

Intervention

Development

The C2M intervention has been developed from a participatory research approach, with academics working alongside other stakeholders [37]. The development process of the C2M intervention includes a systematic review [27], two qualitative studies, including employers and employees [38] and a Delphi study with experts on occupational health and PA promotion [31]. Moreover, C2M followed the new Medical Research Council (MRC) framework on the development of complex interventions to improve health [39, 40]. Firstly, a systematic review and meta-analysis was conducted to examine the effectiveness of digital workplace interventions to reduce time spent in SB in office workers [27]. Nineteen randomised controlled trials were included in the systematic review, eleven of which were used in the meta-analysis. A wide range of digital elements and working strategies were described among the included studies. Delivery of information and educational materials through text messages, e-newsletters, websites or videos for increasing knowledge and awareness were the most common digital workplace strategy. Scheduled prompts to break SB or participate in PA delivered via computer screens and mobile phone applications were the second most common digital workplace strategy. The results of the study indicated that multicomponent digital interventions, including elements at organisational, environmental, and at the individual level are effective to reduce workplace SB, presenting a reduction of 29.9min/8h workday [27].

In addition, the perspectives of managers (n = 20) and employees (n = 51) across three countries, namely Ireland, Spain and The Netherlands were gathered through semi-structured interviews, allowing for an in-depth perspective on a multinational basis and was guided by the COM-B model [38, 41]. The interviews were conducted online, and a reflexive thematic analysis approach was adopted to analyse the data and develop themes and sub-themes. Both employees and managers highlighted the need for a top-down approach to the intervention, whereby organisational support was provided to employees, which would create the freedom and opportunities to reduce SB and engage in PA during work. Employees highlighted the need for a flexible intervention, which catered for the wide range of fitness levels and interest that exist within an organisation, with the provision of a range of time-efficient exercises that employees can chose from identified as a viable approach to reduce and break up SB. The need for a multicomponent intervention, which incorporates an educational element on the health benefits of SB, was also highlighted by both employees and managers. Finally, managers highlighted the possibility of leveraging infrastructure put in place during the Covid-19 pandemic, such as online educational provision or the use of digital platforms such as mobile phones for supportive messaging, to further support those working from home.

Lastly, a modified Delphi study to reach experts’ consensus on the most feasible strategies and the most usable digital elements as a delivery method to reduce SB in home-office context was performed [31]. Work strategies and digital elements, which were selected from a scoping review of workplace PA strategies across Europe [42], the previous systematic review [27] and the needs assessment [38], were classified according to the Behaviour Change Wheel (BCW) and the Behavioural Intervention Technology (BIT) elements. Eighteen feasible work strategies were identified, with feedback on activity progress and goal achievement, creation of an action plan or giving information to increase awareness and knowledge being the highest ranked. An additional 16 digital elements were identified as useful for inclusion within the intervention, including the use of wrist-based activity trackers, app interface in mobile phones or gamification features.

To refine and improve the C2M intervention, we conducted a single-group pilot study over a one-week period. Twenty-one participants across the four countries involved in the C2M project participated in the study. The usage, usability, acceptability, perceived usefulness, and satisfaction of the C2M intervention were assessed through four 5-point Likert scales and three open ended questions. Participants used the C2M App for an average of 4 days for 8h each day. The App was considered as acceptable, and easy to use. Additionally, the activity tracker was perceived to improve the App information. Participants perceived the contents of the programme as “quite a bit useful”, with the exception of cooperative challenges, considered not useful/not useless. Participants were satisfied with the programme, with the awareness about their own activity patterns being the most liked item, while connection issues between the activity tracker and the application were the largest issues identified. Consequently, post-test modifications were performed to address the reported major issues.

Figure2 provides the logic model of the C2M intervention development. For each element of the intervention, the intervention type was identified according to the intervention functions from the BCW [43], the Behaviour Change Techniques (BCT) using the BCT’s Taxonomy v1 [44], and the digital elements applying the BIT classification [32].

Fig. 2
figure 2

Logic model of the Click2Move intervention development

Components

The C2M intervention is a multicomponent program addressing multiple levels (i.e. the environmental, organisational and individual level) aiming to reduce sitting time during working hours. The intervention includes a mobile phone application (C2M App) available in five European languages: English, Spanish, Catalan, Dutch, and Slovenian, alongside an activity tracker (Fig.3), comprising environmental, organisational, and individual implementation levels.

Fig. 3
figure 3

The wrist-worn activity tracker initialized with the C2M App

The C2M App is compatible with both Android and iOS platforms and connects to an activity tracker via Bluetooth. The App receives accelerometer data and interprets it using JS libraries within React Native. Furthermore, it communicates through an API hosted on a server within the C2M host institution. The activity tracker is a waterproof wristband (1810G Monitor Smart Band, Joint Chinese Ltd., Guangdong, CHN; dimensions = 42*19*11.2mm main body; 204.6*16.8mm). It operates using a durable 110mAh lithium battery with a built-in USB charger and is equipped with a triaxial accelerometer sensor.

The environmental level is comprised of a person’s situation or environment that encourages them to break their sitting time at work [45]. Activity tracker and App provision, sedentary reminders, cooperative challenges, and social chat are the environmental elements that will be part of this level.

The activity tracker, apart from tracking activities, provides sedentary reminders through vibrations and a message displayed on the screen of the wristband. Every uninterrupted hour without moving from the chair will result in the alert/message being displayed. After receiving the sedentary reminder on the activity tracker (Fig.4a), the user will enter the C2M App, where a message will appear inviting them to perform a suggested active break (or strategy) (Fig.4b). The user will be able to accept the strategy (by agreeing to complete the strategy) or to skip it.

Fig. 4
figure 4

a. Activity tracker sedentary remainder (image provided and adapted from Joint Chinese Ltd.)b. C2M app sedentary reminder

The C2M App will offer monthly cooperative challenges for all participating company employees on the “Challenges” page. Examples include reaching a step goal or limiting the number of sedentary reminders received. Each challenge includes a title, description, and duration, as well as collective and individual achievement tracking. Each challenge will include a “social chat” where users will be able to share their experiences with other employees (Fig.5).

Fig. 5
figure 5

Challenges and social chat

The organisational level includes social pressure, social norms, social support, policies, rules, regulations, interaction with colleagues, and modelling that can cause individuals to change their behaviour [45, 46]. The C2M programme follows a top-down approach, involving the company in the dissemination, recruitment, and implementation phases. In addition, a monthly feedback survey and motivational messages are also strategies to be implemented at this level to provide further opportunities to break up prolonged SB.

Specific company actions include (a) internally communicating the C2M initiative (e.g., through face-to-face or virtual presentations), (b) sending invitation emails for participation to employees, and (c) leading by example in the social chat of the App to promote engagement (i.e., managers demonstrating to employees the active breaks they are engaging in). Additionally, the C2M program will feature a permanent suggestion box on the “Profile” page of the App (Fig.6) and monthly short surveys to gather participant feedback. Participants will also receive motivational messages related to challenge achievements and for avoiding prolonged periods of sedentary time (Fig.7).

Fig. 6
figure 6

Suggestion box

Fig. 7
figure 7

Motivational message

The individual level considers elements to enhance the individual’s adoption and maintenance of the behaviour (e.g., knowledge, education) [47], such as self-monitoring and feedback provision, active break strategies together with demonstrative videos and educational material.

Users will self-monitor their working hours activity through the activity tracker and real-time feedback will be displayed on the “Home” of the C2M App. This includes metrics such as step count, time spent sedentary, status of sedentary reminders (accepted or declined), and completion status of additional strategies chosen by users without reminders. This data will also be visualized in a time continuous loop with each segment differentiated by color: green for activity time, yellow for sedentary time with bouts of less than one, and red for longer periods of sedentary time (> 1hour). Furthermore, users can access their activity history through the “History” page (Fig.8).

Fig. 8
figure 8

Self-monitoring feature

A list of general strategies (e.g., walk during the meetings) and active break strategies covering the following wide range of exercise types (i.e. walking, stretching, strengthening, mobility and stability) will be available on the “Strategies” page of the App (Fig.9). Participants will be able to like them, and the more popular strategies will appear as preferred exercises. Each strategy will include a title, an image, a description, and a video demonstration on how to implement/complete them. Additionally, the active break strategies will be randomly suggested on the sedentary reminders message.

Fig. 9
figure 9

List of strategies

Finally, participants will receive monthly emails with educational material (i.e. infographics) with the aim of increasing participants’ knowledge and awareness for breaking prolonged periods of uninterrupted sedentary time. Moreover, in the description of each strategy, the benefits of implementing that strategy will be provided.

Intervention arm

Participants from the intervention group will be invited to a face-to-face meeting to provide them with an activity tracker, and to provide a printed tutorial outlining how the App should be used. They will be asked to download the C2M App on their own mobile phone and wear the activity tracker during working hours for one year. Before the meeting, participants will be registered from the C2M App back office by the representative researchers in each country. During the meeting, the researchers will explain and demonstrate (a) how to initialise the App through the App wizard that will guide the user through the activity tracker synchronization, setting their work hours (Fig.10), and (b) the wide range of App functionalities.

Fig. 10
figure 10

Synchronization and working hours settings

Control arm

Control group participants will not receive any device, nor will they have to download the mobile phone App. They will be asked to maintain they regular behaviours at work during the study period.

Data collection

Data will be collected at four time points for both the intervention and control group participants: at baseline (T0), short term (after 3 months, T1), medium-term (6 months, T2), and long-term (12 months, T3). Measurements consist of online self-report questionnaires, an activPAL3TM monitor (PAL Technologies Ltd., Glasgow, UK) and focus groups. See schedule of the enrolment, intervention, and assessments in Table1.

The online questionnaires will be delivered through the REDCap (Research Electronic Data Capture) platform via email prior to the first appointment. The researcher will ensure that participants have completed the questionnaires online; otherwise, they will be asked to complete the questionnaires during the appointment. One week after sending the email, trained researchers will provide participants with the activPAL3TM device and the diary log, along with an activPAL3TM video and a hard copy tutorial.

Socio-demographic and home-environment measures

At baseline, participants will be asked for their age, gender, anthropometrical measures, educational level, general working conditions, home-working environment, mode of commute to and from work (on office working days), and behavioural habits (i.e. sleep conditions, and tabaco and alcohol consumption).

PA and SB outcomes

The activPAL3TM will be used to measure and quantify the occupational and leisure PA and SB of employees, including sitting, standing, and stepping time, number and duration of sedentary bouts, sedentary to non-sedentary transitions, light Intensity PA and MVPA. The activPAL device is a valid measure to quantify body posture and activity patterns during free-living conditions in a range of populations, including healthy adults [48]. The device will be attached to the midline of the anterior aspect of the participants’ right thigh using a flexible nitrile sleeve and a transparent film (10 × 10cm of hypoallergenic Tegaderm™ Foam Adhesive Dressing). Participants will wear the activPAL3TM for 7 consecutive days, 24h/day. Additional dressings and instructions on how to reattach the device will also be provided. Furthermore, participants will be asked to record their daily wake time, bedtime, working hours, working location (office vs. home-office), the mode of commute, PA context and any monitor removal time through the activPAL3TM diary. Data will be processed using activPAL3TM Professional Software™ (version 7.2.32), Microsoft Excel 2010 (Redmond, WA, USA), and MATLAB v8.4 (MathWorks®, Natick, MA, USA), following previously published procedure for data reduction and cleaning [49, 50, 51].

PA will also be self-reported using the Global Physical Activity Questionnaire (GPAQ), a valid and reproducible questionnaire [52]. The GPAQ questionnaire contains fifteen questions regarding PA in three domains (occupational PA, PA for transportation to and from places and PA during recreational activities). Self-reported SB will be measured through the Workforce Sitting Questionnaire (WSQ), which has previously been demonstrated to have excellent test-retest reliability and acceptable validity [53]. Five items will assess sitting time on working and non-working days in a range of domains (a) traveling, (b) at work, (c) watching television, (d) using a computer at home (outside of work), and (e) other leisure activities (but not including watching television or using computer).

Health-related outcomes

Health-related outcome will be operationalised by musculoskeletal symptomatology and pain intensity. Musculoskeletal symptomatology will be measured through the Standardised Nordic Questionnaire (SNQ), while pain intensity will be measured using the 11-point Numeric Rating Scale (NRS). The SNQ is an internationally self-administered questionnaire, designed for the exploration and identification of musculoskeletal symptoms, primarily in the working population. The general questionnaire consists of 8 questions with dichotomous and Likert scale (4 to 5 levels of response) responses. In all questions, it is necessary to specify for each of the 8 body parts included: neck, shoulders (differentiating between the right and left), back (differentiating between the upper and lower part), elbow-forearm (differentiating between the right and left), hand-wrist (differentiating between the right and left), hip/thigh, knees, and ankles/feet. The questions refer to the presence of discomfort, both in the last 12 months and in the last 7 days; the duration of discomfort and each episode of pain in the last 12 months; the duration of temporary disability derived from discomfort in the last 12 months; the need for treatment for the discomfort presented in the last 12 months; the intensity of discomfort present in the last 7 days; and finally, the cause of discomfort in the last 7 days. The SNQ has been demonstrated as a valid, reliable and feasible tool that enables the identification of musculoskeletal problems among different anatomical areas in epidemiological and ergonomic studies [54]. The NRS consist of a numeric version of the visual analogue scale, with a horizontal line labelled from zero to ten, with zero being an example of someone with no pain and ten being the worst pain possible. The NRS has shown high sensitivity, reliability, and validity to identify pain intensity [55].

Work-related outcomes

Presenteeism and absenteeism will be assessed with seven questions from the Health and Work Performance Questionnaire (HPQ) [56]. The HPQ demonstrated good validity [57], while it has also demonstrated strong reliability and sensitivity to change [56]. Four open questions on the number of days and hours participants work the past 7 days, the number of hours the employer expects employees to work in the past 7 days or in a typical 7-day week, and the number of hours participants work in the past 4 weeks will be used to score the absolute presenteeism. The number of entire or partial days missed in the past 4 weeks for mental or physical health or for other reasons (e.g., vacations) will be used to score the relative absenteeism. A high score indicates a higher amount of absenteeism. These questions are followed by two questions that ask employers to rate working in their job on a 0–10 scale of work performance (worst to best) and rank themselves over the past 4 weeks. Absolute presenteeism will be calculated as the difference between the score for one participant the past 4 weeks and the score for the average worker in the same job. In this case, a higher score indicates lower amount of lost performance. A relative presenteeism score can be computed as the ratio of individual versus other scores.

The Need for Recovery scale has demonstrated good and consistent validity to measure occupational fatigue [58]. Additionally, the Need for Recovery scale has shown favourable test-retest reliability and sensitivity to detect change [59]. The Need for Recovery comprises of eleven items with yes/no responses. A score is calculated by adding all the scores of the individual items and transforming these into a scale from 0 to 100. Higher scores indicate a higher need for recovery after work.

Job satisfaction will be measured using a single-item 5-point Likert scale [60], where 1 is extremely dissatisfied and 5 extremely satisfied. The standard satisfaction scale ranging from 1 to 5 will be converted into 0 to 100 scales using the formula: AdjSS = 100 x [stsSS-1] / [5 − 1], where adjSS and stdSS will be “adjusted satisfaction score” and “standard satisfaction score”, respectively. With the new scoring method, job satisfaction falls into 5 categories: “extremely dissatisfied” ([adjSS: 10–29], “dissatisfied” [30–49], “generally satisfied or not” [50–59], “satisfied” [70–89], and “extremely satisfied” [90–100] [61].

Process evaluation

The process evaluation will be performed to understand the intervention groups’ experiences, as well as to check if the intervention has been implemented as expected. The process evaluation will include a range of evaluation approaches, including checklists, engagement data, questionnaires, and focus groups. The process evaluation of the C2M project will follow the guidance on “Process evaluation of complex interventions” from the MRC guidance [62]. This framework emphasises the dynamic nature of relationships between implementation, mechanisms of impact and contextual factors.

The implementation will lead to capture the programme fidelity (whether the intervention is delivered as intended), dose (the quantity of intervention implemented), and reach (whether the intended audience meets the intervention, and how). The national coordinators will assess the fidelity and dose of the intervention through two checklists (Additional File 1). The fidelity checklist will contain all the intervention elements with a brief explanation of each one, and team members will have to complete whether each of the elements has been implemented as expected and any changes that have been made. The dose checklist will include the list of all strategies, challenges and educational material delivered, the data and duration of which it is intended to be delivered. The reach will be assessed through the back office of the C2M App, in which we will be able to see the number of steps, the sedentary reminders received, the sedentary time, the completed and skipped strategies, the additional strategies performed, the ongoing challenges, and the accomplish or failed challenges.

The mechanisms through which the C2M programme bring about change will be assessed to understand how the effects of the specific intervention elements occur and how these effects might be replicated by similar future interventions. To evaluate the programme mechanisms of impact and the contextual factors, the intervention group participants will be asked to complete self-reported questionnaires and to participate in a focus group on their experiences with the different intervention components and the behavioural change adoption and adherence for impeding or enhancing employees’ behavioural change.

The self-reported questionnaire will be delivered through the REDCap platform at 3 months, assessing the programme usage, usability, acceptability, perceived usefulness, and satisfaction through 5-point Likert scales (Additional File 2). In addition, at 6- and 12-months programme usage, perceived usefulness and satisfaction of the intervention components will be assessed. The usage of the activity tracker and C2M App will be measured through three questions with responses scoring from ‘always’ to ‘never’. Usability will be measured by the 10-item System Usability Scale [63], from ‘strongly agree’ to ‘strongly disagree’. The acceptability questions includes if the information is a) interesting, b) credible, c) easy to understand, d) new acknowledgment, e) relevant, f) excessive information provided, g) met expectations, h) social support consequences, i) behavioural change consequences, and j) self-awareness. The items will be assessed with the 5-point Likert scale ranging from ‘strongly agree’ to ‘strongly disagree’. Activity tracker acceptability, in addition to the C2M App information, will include questions related to the value, credibility personal relevance of the App information, awareness of own PA behaviour and ease of use of the tracker data and the App. The perceived usefulness will be measured by asking participants how useful they found each specific element/strategy with response option from ‘very useful’ to ‘not at all useful’. Finally, participants’ satisfaction will be measured through two 5-point Likert scale questions, one for the C2M App and the other for the activity tracker, ranging from ‘very satisfied’ to ‘very unsatisfied’.

Focus groups will be conducted at the end of the intervention. The mechanisms of impact of the intervention will be assessed through questions about the perceived effects of the intervention on SB, PA, health, work or social relationships, the components that worked and did not work and factors that have made it work or not, if intervention had any unintended consequences and if the participants would recommend the intervention. The contextual factors will be examined through questions about whether it was easier to implement the intervention at home or in the office, if the same components for reducing SB worked differently in the two contexts, how contextual factors (i.e., setting, colleagues, housemates or other aspects) effect implementation and outcomes, and to what extent participants changed their occupational behaviour while working from home and in the office. Sessions at each cluster will be facilitated by the national team using a semi-structured guide, with 6–10 participants per group.

Table 1 Schedule of the enrolment, intervention and assessments

Data management

Pseudonymised data will be collected by each country and appropriately stored centrally at the REDCap platform; a secured server located at the UVic-UCC in Spain. The data management plan aligns with the FAIR data principle for its data management approach (Findability, Accessibility, Interoperability, and Reusability). Data management also aligns with all EU General Data Protection Regulations (GDPR).

Data analysis

Data will be assessed for normality using the Kolmogorov-Smirnov method, with manual inspection of histograms and box plots for the whole group and within clusters. Descriptive characteristics on the main variables measured at baseline will be described using frequencies, mean and standard deviations and median and interquartile range as appropriate. Independent samples t-tests (or the non-parametric Mann-Whitney U test) will be used to determine differences between clusters at baseline. Linear mixed models, accounting for any covariates (i.e., country, gender, age etc.), will be employed to determine the effects of the intervention. Effect sizes will be calculated by dividing the difference in group means by the average standard deviation of the pooled data [64]. All statistical analysis will be conducted using SPSS (v 28, IBM, Chicago, IL, USA).

For the process evaluation, questionnaire data will be summarised using frequency counts and means (± standard deviation) where appropriate. Audio-recordings of focus groups will be transcribed verbatim and analysed using the principles of Thematic Analysis [65]. MAXQDA 2024 (HRB 78781, AG Berlin Charlottenburg, Germany) will be employed for the qualitative analysis.

Discussion

Recent research on PA and occupational health has mainly focused on reducing SB among office workers due to its adverse effects on health and work-related outcomes [66, 67].This is the first article that describes the protocol for a RCT aimed at evaluating the effectiveness of a digital multicomponent intervention in reducing occupational SB among hybrid workers and its impact on employee’s musculoskeletal health, presenteeism, absenteeism, job satisfaction and occupational fatigue. Additionally, this study includes a process evaluation to understand the mechanisms of behavioural change, the programme fidelity, and participants engagement.

Previous research has highlighted the potential of digital interventions to complement occupational health interventions to reduce SB and mitigate its negative effects [27, 68]. To date, few studies have specifically targeted the home environment, which represents an emerging field of research [23, 69, 70], and none of them have integrated technological elements targeting multiple levels [27]. Given the increase in sedentary time when working from home, and the challenges in reaching employees with health initiatives in the home office environment, the development of new and effective technological interventions is essential. The C2M programme is a novel intervention using a participatory research approach, which applies potentially transferable digital work strategies to hybrid worker settings across four countries with diverse European cultural approaches, policies, and societal needs [31, 38]. Furthermore, the detailed description and classification of the multicomponent elements of the intervention, as outlined in the present protocol, will enrich the growing field of research by informing the characteristics and elements of digital interventions aimed at reducing SB in the home-office context. The BCT identification via the proposed process evaluation will facilitate comparison of interventions, as well as enhance the future replication of the most effective elements of the intervention [33]. Recent studies also examined employees perceptions and priorities when working from home [24], and existing evidence to identify effective strategies for reducing SB in an office environment, potentially offering novel insights applicable to home-office contexts [30].

In conclusion, the findings from the RCT described in this protocol will present valuable insights that can inform policy guidelines and the development of future digital interventions targeted at mitigating SB and addressing its associated health and work-related impacts within the dynamic work environment. This is especially pertinent in both office and home-office settings among hybrid workers, which signify an emerging focal point for research and policies. Additionally, knowledge gained from the process evaluation will be useful for further improvements in the implementation and thereby the effectiveness of the intervention.

Data availability

No datasets were generated or analysed during the current study.

Abbreviations

PA:

Physical activity

SB:

Sedentary behaviour

SPIRIT:

Standard protocol items: recommendations for interventional trials

RCT:

Randomised controlled trial

CONSORT:

Consolidation standards of reporting

UVic-UCC:

University of Vic– Central University of Catalonia

C2M:

Click2Move

ICC:

Intra-cluster correlation coefficient

MRC:

Medical research council

BIT:

Behavioural intervention technology

BCW:

Behavioural change wheel

BCT:

Behavioural change techniques

REDCap:

Research electronic data capture

GPAQ:

Global physical activity questionnaire

WSQ:

Workforce sitting questionnaire

SNQ:

Standardised Nordic questionnaire

NRS:

Numeric rating scale

HPQ:

Health and work performance questionnaire

GDPR:

General data protection regulations

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Acknowledgements

The authors would like to thank the rest of the Click2Move consortium group, the European Network of Workplace Health Promotion, and ZAVOD-APGA for their support and collaboration. We also acknowledge Gilsys S.L. for their involvement in the technological development of the C2M App.

Funding

The Click2Move project is supported by the European Commission under the Erasmus + programme (ERASMUS-SPORT-2021-SCP-101050490).

Author information

Authors and Affiliations

Authors

Contributions

JBR, KPD, AMSM, APR and KIP conceived the study and obtained fundings for the research. They, along with IPS, BL, MP, and CVC designed the study protocol. JBR, BL, KPD, IPS and AC developed the standard operational procedure for the recruitment, implementation, and data collection. BL, IPS, JBR and AMSM conceived the self-reported questionnaires, and AGM created them on REDCap. AMSM is responsible for communication, designing and supervising recruitment and dissemination materials for the companies. KIP was responsible for the sample size calculation. KPD designed the statistical analysis plan, while CVC and IPS conceived the process evaluation protocol and developed the supporting materials. AMSM, JBR, IPS, IL, AC and AGM developed, translated, and adapted the overall protocol materials, which have been reviewed by overall authors. JBR had overseeing the study as the principal investigator. JBR and IPS wrote the first draft and final version of the study protocol and all authors have reviewed, edited, and approved the final version.

Corresponding author

Correspondence to Iris Parés-Salomón.

Ethics declarations

Ethics approval and consent to participate

The protocol was approved by the Research Ethics Committee of the University of Vic– Central University of Catalonia (UVic-UCC) (278/2023), the Committee for Ethics, Faculty of Sport of the University of Ljubljana (033 − 2/2025-3) and the Research Ethics Committee of the Technological University of the Shannon (2024/03/06). The Clinical Expertise Centre of the National Institute for Public Health and the Environment, Ministry of Health, Welfare and Sport, Netherlands, determined that given the nature of the project, approval by an ethical research committee was not necessary. All participants will provide written informed consent prior to programme participation.

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Not applicable.

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The authors declare no competing interests.

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Bort-Roig, J., Parés-Salomón, I., Loef, B. et al. A digital intervention to reduce home-office workers’ sedentary behaviour: protocol for the evaluation of the Click2Move programme, a cluster randomised controlled trial. ͷ 25, 387 (2025). https://doi.org/10.1186/s12889-025-21598-7

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